JumpStart World – Educational Games My AccountParent TipsSuper GemsHelp Educational Games – Curriculum Based on National and State Standards
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JumpStart World™ Help
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Account Details

When does my credit card get charged?

Once each month or whenever your child completes an Adventure Pack, a new pack is downloaded to your computer and your credit card is charged.

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How long will my subscription last?

Your subscription will continue until your child has completed all available Adventure Packs in the current grade level, and each grade level ahead. Your ongoing paid subscription will ensure all Adventure Packs are delivered, so your child can complete over 360 learning games, missions and lessons, which are correlated to meet national and state curriculum standards.

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How can I cancel my subscription?

Please click here and fill out the Help form.

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How can I add a child to my JumpStart World account?

You can add up to 3 children to JumpStart World. Your children’s names can be entered during product registration and by logging in to the Members' Website (login located in the left-hand column of this website). Upon login to the Members' Website, access My Account where you will find an ”Add Child” button. Once a child is added to your account to play the game, you will not be able to remove them. To add more than 3 children to your account, please call customer service at (310) 533-3402 during the hours of 8 am – 6 pm PST, Monday – Friday.

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How can I change the credit card being used for my subscription account?

Login to your account on www.JumpStartWorld.com. Once logged in, access My Account and click the Personal Information tab. Proceed to change your credit card information.

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I want to change my JumpStart World email address. Where do I do this?

To change your Jumpstart World email address, login to My Account on www.JumpStartWorld.com(located in the left-hand column of this website). Upon login, access My Account and click the Personal Information Tab to change your email address.

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